GENERAL TERMS

1. Prepayment Requirement

All studio bookings require prepayment to confirm your reservation. Your booking is only secured once the payment is fully processed.

2. VAT

The applicable Spanish VAT rate of 21% will be added to all bookings.

3. Invoices

During checkout, you will be asked if you would like an invoice for your booking. Please check the box marked "YES" and ensure that your company details are provided accurately. An invoice will be sent to your provided email address within 1-3 days after booking confirmation.

RESCHEDULING & CANCELLATIONS

4. Rescheduling

You are allowed to reschedule your booking once free of charge up to 72 hours before your scheduled session. Rescheduling requests after this period may incur additional charges or may not be possible, depending on studio availability.

5. Cancellations

Cancellations made up to 72 hours before your scheduled session will be fully refunded. No refunds will be issued for cancellations made less than 72 hours before the session.

STUDIO SPACE USAGE & DAMAGES

6. Damages to Studio or Equipment

Any damages to the studio space or equipment resulting from negligence or misuse will be the responsibility of the client. The cost of repairs or replacements for damaged items will be covered by the client.

Note: When renting a camera or equipment add-ons from our studio, clients are responsible for all settings and operation. Studio staff do not provide assistance with camera/equipment setup or usage.

INCLUDED IN YOUR BOOKING:

7. Your studio rental includes the use of:

• Furniture: All furniture in the studio space is included.

• Equipment: All basic equipment in the studio space is provided.

• Included Services: Nespresso Creatista Coffee Machine, Nespresso Coffee Capsules, Oatly (Oat Milk), Water, Cups & Glasses, Professional Steamer, Bluetooth Speaker, Extension Cord, Internet/Wi-Fi, Air Conditioning, Toilet & Shower, Cleaning, and Fan.

• Exclusions: The office space, where our hosts and owners work, is not included in your studio rental.

STUDIO RULES

8. Shoe Policy

To maintain the condition of the studio floor, mats, and furniture, we have a no-shoes policy. Models are allowed to wear shoes, but they must ensure that the shoes and soles are clean.

9. Children and Pets

Children under the age of 10 are not allowed in the studio. If children under 10 are brought to the studio, you will not be allowed entry, and no refund will be issued. Pets are not allowed in the studio under any circumstances. If a pet is brought, you will not be allowed entry, and no refund will be issued.

10. Smoking and Fire

Smoking and the use of open flames or fire are strictly prohibited in the studio.

11. Studio Capacity

The studio can accommodate up to 20 people at a time. Larger groups may require prior approval and incur additional charges.

12. Lost & Found

If you leave an item behind in the studio, please contact us at info@paroastudio.com with a description of the item. We will hold it safely for you, and you can arrange a pickup.

13. Arrival Time

Please arrive on time for your session. We have back-to-back bookings, so we cannot accommodate early arrivals. Preparation time must be accounted for within your booked hours.

14. Studio Host Presence

A host will always be available during your session to ensure everything is in order. The host will work in the office space, but will be available should you need assistance.

15. Private Space Use

The studio is not available for exclusive private use. While there are doors for privacy, the host may enter at any time if they observe anything unusual or concerning.

16. Extending Your Booking

If you need additional time, let us know. If there is availability, you may extend your booking at the rate of €90.00 per hour (excluding VAT). However, extension availability is not guaranteed, and payment for the additional time must be made before leaving the studio.

17. Food and Drink

Food is not provided in the studio. You are welcome to bring your own or order delivery through services like Glovo or Uber Eats. There are plenty of nearby restaurants and supermarkets. Drinks are included with your booking: Nespresso coffee, oat milk, and water.

18. Weather Conditions

Weather conditions are beyond our control. We recommend photographers bring their own lighting gear on dark or rainy days. We also offer lighting equipment for rental. If you would like to rent equipment, please email us at info@paroastudio.com.

IMPORTANT NOTES

By booking with us, you agree to abide by all Terms & Conditions stated above. If you have any questions or need further clarification, please contact us at info@paroastudio.com.