Privacy Policy

1. Who We Are

PAOROA STUDIO SL (referred to as "we", "us", or "our") operates the photo studio rental service accessible at paoroastudio.com. We are committed to protecting your privacy and ensuring that your personal information is handled securely and in compliance with GDPR and other applicable laws.

2. What Information We Collect

a) Booking & Scheduling

When you schedule an appointment or rent the studio, we collect:

  • Name

  • Email address

  • Phone number

  • Appointment details (date, time, type of service)

  • Files you may upload (if applicable)

We share this data with Squarespace, our scheduling service provider, so they can provide booking services to us.

b) Payments

When you make a purchase or booking:

Your billing details and payment method are shared securely with these providers for payment processing.

c) Website Visitors

Our website is hosted by Squarespace. When you visit, Squarespace automatically collects:

  • Information about your browser, network, and device

  • Web pages you visited before arriving

  • Web pages you view while browsing

  • Your IP address

Squarespace requires this data to operate, secure, and improve its services. The data is analyzed in a de-personalized form.

d) Analytics

We collect data to understand how visitors interact with our site. This includes:

  • Browser, network, and device information

  • Referring web pages

  • IP address

  • Clicks, internal links, pages visited, scrolling activity, searches, timestamps

This information is shared with Squarespace Analytics to help us learn about site traffic and visitor activity.

3. Why We Collect Data & Legal Basis

We use your data to:

  • Process and confirm bookings (contractual necessity)

  • Process payments securely (contractual necessity)

  • Provide customer support and communicate with you (legitimate interest)

  • Analyze website performance and improve user experience (legitimate interest)

  • Comply with legal and tax obligations (legal requirement)

4. Sharing of Data

We do not sell your personal data. We share it only with trusted service providers as necessary to run our business:

  • Squarespace (hosting, analytics, scheduling, payments)

  • Stripe and PayPal (payment processing)

  • Legal authorities if required by law

5. Data Retention & Transfers

  • We retain booking and payment details only as long as necessary to fulfill our obligations and comply with accounting or legal requirements.

  • Some service providers (e.g., Squarespace, Stripe, PayPal) may transfer your data outside the EU/EEA. In such cases, safeguards like Standard Contractual Clauses are applied to ensure GDPR compliance.

6. Your Rights (GDPR & EEA Residents)

You have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate data

  • Request deletion of your data (“right to be forgotten”)

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent (where processing is based on consent)

  • Lodge a complaint with your local data protection authority

To exercise these rights, contact us at: info@paoroastudio.com

7. Cookies & Tracking

We use cookies and similar technologies for essential site functions and analytics. You can manage or disable cookies through your browser settings.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected on this page, with the Effective Date updated accordingly.

9. Contact Us

If you have any questions about this Privacy Policy or your personal data, contact us at:

PAOROA STUDIO SL
Email: info@paoroastudio.com

Effective Date: 03/09/2025